Shipping policy
This policy is applicable to domestic (Australia) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
- Standard Shipping: Free, we do not charge anything for shipping whether the product is shipped in (Australia)
- Express Shipping: Shipping charges will be $15.00 AUD
B. TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY
- The order cut-off time will be 08:00 PM
- Order handling time is 1-2 business days (Monday to Friday).
- Standard, shipments are in transit for 1-6 business days (Monday to Friday).
- Express, shipments are in transit for 1-2 business days (Monday to Friday).
Sales tax has already been applied to the price of the goods as displayed on the website.
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@premiumgiftsaustralia.com.au.
E. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
F. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Contact Us For Any Questions
✉ Email: support@premiumgiftsaustralia.com.au
📞Phone: +61452224440